Refund policy

Effective Date: April 14, 2026

Return & Refund Policy

At Simply Your Home, we are committed to providing high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, you may request a return or refund under the terms below.

 

Return Eligibility:

• You may request a return within 30 days of receiving your order.
• To qualify for a return:
• The item must be unused, unworn, and in its original condition
• The item must be returned in its original packaging
• Proof of purchase (order confirmation or receipt) is required

The following items are not eligible for return:

• Gift cards
• Final sale or clearance items (clearly marked on the product page)
• Personalized or custom-made products
• Any item not in its original condition, damaged, or missing parts for reasons not due to our error

 

Return Process:

To start a return, please contact us at hello@simplyyourhome.store within the 30-day return period.

Include:

• Your order number
• Reason for return
• If your return is approved:
• We will provide the return instructions and return address
• You must send the item back within the timeframe provided
• We do not accept returns without prior approval.

 

Return Shipping Costs:

• Customers are responsible for return shipping costs
• If the return is due to a damaged, defective, or incorrect item, we will cover the return shipping cost
• We recommend using a trackable shipping service. We are not responsible for returns lost in transit.